Product Policies

Shipping Policy

We offer Free Shipping on orders over $75.

Normal order processing can take between 1-3 business days (Monday – Friday).

We ship with USPS First Class and Priority Mail.

We currently ship anywhere in the United State (including places like Guam and military bases).

 

Return Policy

We guarantee our customers 100% product satisfaction, or their money will be refunded in accordance with the terms of this policy. Kate’s Art School accepts returns for products with a receipt. With a few exceptions, we will reimburse you for your returned items in the same way you paid for them. Gift cards cannot be returned or redeemed for cash or credit. If you used a coupon to purchase an item and decide to return that item, you'll receive a refund for the amount you paid for the item.  Kate’s Art School does not cover the cost of shipping on return items.  For further questions regarding returns, please call Kate’s Art School 517-938-8794.