Policies

2020-2021 Art Season

Youth classes begin September 14th, 2020

Closed the entire week of Thanksgiving

Closed the entire week of Christmas

Closed the entire week of New Year's Day

Closed for Spring Break the entire week of April 5th, 2021

Youth classes end May 28th, 2021

 

Dress

Students are required to bring their own artist's apron/smock, or purchase one from Kate's Art School.  To purchase from Kate's, click here.

 

Payment For Youth and Teen Classes

Youth and Teen classes run the duration of a school year.  Students may register for a class and/or purchase the first month of class, on this website.  After that, auto-pay is set to automatic debit from debit or credit card accounts, the 1st of each month. A full school year is based on 34 weeks. For classes that run the duration of the school year, payments are broken up into 9 monthly payments for your convenience. You are not charged for Thanksgiving Break, Winter Break, Spring Break or the remainder of June after Classes are out. Prices will be rectified the month following initial purchase from this website, to account for late enrollment.

If an auto-pay is declined on the 1st of the month we will automatically charge the auto-pay again before the 15th of the month. If payment is not received by the 15th of the month a late fee of $20 will be added to the account.

 

Payment For Adult Classes

Students may register for a class and/or purchase the class here, on this website.  Classes that continue into another month, from it's start date, are give the option to pay in two installments.  The first installment registers the student for the class.  After that, auto-pay is set to automatic debit from debit or credit card accounts, the 1st of the month.  

If an auto-pay is declined on the 1st of the month we will automatically charge the auto-pay again before the 15th of the month. If payment is not received by the 15th of the month a late fee of $20 will be added to the account.

  

Class Withdrawal for Youth and Teen Classes

Refunds are 75% of the cost of a month of classes to account for art materials ordered.  After a student has attended 2 weeks of class, no refunds are given for the remainder of the month. 

Please notify Kate’s Art School of a withdrawal from class via email or phone.

In the case of cancellation, if we are not contacted we will continue to bill you for saving the student's place in class.

 

Class Withdrawal for Adult Classes

Refunds are 50% of the cost of the classes to account for art materials ordered. After a student has attended 2 weeks of class, no refunds are given.

Please notify Kate’s Art School of a withdrawal from class via email or phone.

In the case of cancellation, if we are not contacted we will continue to bill you for saving the student's place in class.

 

Missed Classes

There are no makeup classes.  Attendance is important.

Kate’s Art School does not give refunds for missed classes.

 

Class Cancellations

Kate’s Art School has the right to cancel or change any classes at any time.

There may be a minimum enrollment for a class to run.  This includes our special programs such as one-day workshops, and summer camps.

 

Inclement Weather

Classes may be cancelled if local schools cancel due to inclement weather.

No refunds will be given for classes cancelled due to conditions out of our control.

To check if classes are cancelled, please visit our Facebook Page.  We will only post when classes are cancelled.

 

Health

In the case of a viral breakout in the area, such as Covid-19, class format may change to accommodate new State and Federal Guidelines.  If we get to a point where classes cannot be held, tuition will not be charged. 

Kate's Art School will follow all CDC guidelines for hygiene and social distancing.

Students will be required to wash their hands, with soap and water, at the beginning of class.  Students will be required to sanitize all tools before returning tools to their place, as well as their table and chair, at the end of class.  If Michigan Law requires a mask, Kate's Art School will also require students to wear a mask.

Students who are ill are not permitted to attend class.  If a student appears ill, he or she will be asked to leave.  No refunds will be given due to illness.

 

Shipping Policy

We offer Free Shipping on all of our Retail items.

Normal order processing can take between 1-3 business days (Monday – Friday).

We ship with USPS First Class and Priority Mail.

We currently ship anywhere in the United State (including places like Guam and military bases!).

 

Return Policy

We guarantee our customers 100% product satisfaction, or their money will be refunded in accordance with the terms of this policy. Kate’s Art School accepts returns for products with a receipt. With a few exceptions, we will reimburse you for your returned items in the same way you paid for them. Gift cards cannot be returned or redeemed for cash or credit. If you used a coupon to purchase an item and decide to return that item, you'll receive a refund for the amount you paid for the item.  Kate’s Art School does not cover the cost of shipping on return items.  For further questions regarding returns, please call Kate’s Art School 517-938-8794.